CUSTOMER OPERATIONS MANAGER
Our Customer Operations team, made up of our Customer Operations Managers, Facilities Team members and Front of House team, is the heart of our building - there really isn’t anything our team doesn’t do to make sure everything runs smoothly. Their most important role is to maintain high standards in our spaces with a combination of preventative maintenance and reactive repairs. However, if you find something that needs their attention, please don’t hesitate to call it in via our customer service team or by contacting Williams House's Customer Operations Manager directly. Your Customer Operations Manager is Sarah Roche. She’ll be there to guide you at site meetings and through one-to-ones. Sarah knows the ins and outs of how the building works and manages our facilities team to ensure that everything in the building runs smoothly. You can reach Sarah on
sarah.roche@bruntwood.co.uk / 07949 516 382
SECURITY
Our security team are available to contact 24 hours a day, 7 days a week: 07747 018 278
BUSINESS SUPPORT
By becoming a Bruntwood SciTech customer we do more than just provide you with space, we can help support your company’s growth by providing resources and support at every stage of your development. Want to know more? Speak to your Head of Innovation: Deb Hetherington
deb.hetherington@bruntwood.co.uk / 07553 738 874
SALES & LEASE MANAGEMENT
Got a question about your space or your lease? Or want to enquire about a new space or your expansion requirements? Contact our commercial team:
Shilpa Lakhanpal - Asset Manager shilpa.lakhanpal@bruntwood.co.uk / 07825 845 754
Will Hughes - Commercial Manager will.hughes@bruntwood.co.uk / 07384 216 600
EVENTS & COMMUNITY
Questions about the Manchester Science Park community or social events, or want to hold your own? Speak to our Community Engagement Manager: Oliver Storr oliver.storr@bruntwood.co.uk / 07475 677 484