CUSTOMER OPERATIONS MANAGER
Our Customer Operations team, made up of our Customer Operations Managers, Facilities Team members and Front of House team, is the heart of our building - there really isn’t anything our team doesn’t do to make sure everything runs smoothly. Their most important role is to maintain high standards in our spaces with a combination of preventative maintenance and reactive repairs. However, if you find something that needs their attention, please don’t hesitate to call it in via our customer service team or by contacting Platform’s Customer Operations Manager directly. Your Customer Operations Manager is Lydia Hitchen. She’ll be there to guide you at site meetings and through one-to-ones. Lydia knows the ins and outs of how the building works and manages our facilities team to ensure that everything in the building runs smoothly. You can reach Lydia on
lydia.hitchen@bruntwood.co.uk / 07808 714 515
SECURITY
Our security team are available out of hours on evenings and weekends
0808 147 1992
BUSINESS SUPPORT
By becoming a Bruntwood SciTech customer we do more than just provide you with space, we can help support your company’s growth by providing resources and support at every stage of your development. Want to know more? Speak to your Support Team:
Katherine Megson - Head of Innovation
katherine.megson@bruntwood.co.uk / 07458 953 893
SALES & LEASE MANAGEMENT
Got a question about your space or your lease? Or want to enquire about a new space or your expansion requirements? Contact your Head of Commercial:
Katrina Jones - Head of Commercial katrina.jones@bruntwood.co.uk / 07801 622 724
EVENTS & COMMUNITY
Questions about the Platform community or social events, or want to hold your own? Speak to our Community Engagement Manager: Louise Ford louise.ford@bruntwood.co.uk / 07553 760 915